PRIVACY POLICY
JA Manafaru Maldives – Reservations & Sales
Last Updated: 03 October 2025
1. Introduction
Welcome to jamanafarumaldives.reservationsandsales.com (the “Website”).
This Privacy Policy explains how Maldives Sales and Reservations Agent Pvt Ltd (C26192025) (“we,” “us,” or “our”) collects, uses, stores, and protects your personal data when you visit this Website or submit an inquiry.
We are committed to protecting your privacy, ensuring transparency, and complying with applicable data protection laws.
By using this Website, you acknowledge that you have read and understood this Privacy Policy.
2. Who We Are (Data Controller)
Maldives Sales and Reservations Agent Pvt Ltd
Company Registration No: C26192025
Registered Address:
Ma. Zeeniyamaage, 1st Floor, Majeedheemagu 20286, Malé, Republic of Maldives
📧 sales@reservationsandsales.com
We act as the data controller for personal data collected through this Website.
3. What Personal Data We Collect
We may collect the following categories of personal data:
a. Information You Provide Directly
Full name
Email address
Phone number / WhatsApp number
Travel dates and preferences
Number of adults and children
Accommodation or villa preferences
Budget range and special requests
Any message submitted via inquiry forms
b. Automatically Collected Information
IP address
Browser type and device information
Pages visited and interaction data
Cookies and similar tracking technologies
(See Section 11 – Cookies)
4. How We Collect Data
We collect data:
When you submit inquiry or contact forms
When you communicate with us via email or messaging platforms
Automatically through cookies, analytics tools, and server logs
5. How We Use Your Personal Data
We process your data for the following purposes:
a. Responding to Inquiries
To provide quotations, availability checks, and booking guidance.
Legal basis: Consent, legitimate interest, pre-contractual necessity.
b. Booking Coordination
To share relevant details with authorized wholesale partners or the resort for reservation confirmation.
Legal basis: Contract performance, consent.
c. Communication
To contact you regarding your inquiry, updates, or requested information.
Legal basis: Consent, legitimate interest.
d. Website Improvement & Security
To analyze aggregated usage data, improve performance, and prevent misuse.
Legal basis: Legitimate interest.
We do not use your data for purposes unrelated to travel planning without your consent.
6. Data Sharing & Disclosure
We do not sell personal data.
We may share your data only with:
Authorized wholesale partners or Destination Management Companies (DMCs)
The relevant resort (for booking confirmation only)
IT, hosting, and communication service providers under confidentiality obligations
Legal or regulatory authorities where required by law
All third parties are required to protect your data and use it only for authorized purposes.
7. International Data Transfers
Your data may be processed in:
The Maldives
Resort locations
Service provider regions (e.g., Singapore, EU)
Where required, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs) to protect international data transfers.
8. Data Retention
We retain personal data only as long as necessary:
Inquiry data: up to 24 months if no booking is made
Booking-related data: retained as required for legal, accounting, or regulatory purposes
You may request earlier deletion at any time (see Section 10).
9. Data Security
We implement appropriate technical and organizational measures, including:
Secure servers and hosting environments
Restricted access to personal data
SSL encryption where applicable
While we take strong precautions, no system can be guaranteed 100% secure.
10. Your Rights
Depending on your jurisdiction (including GDPR and similar laws), you may have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Request data portability
Lodge a complaint with a data protection authority
To exercise your rights, contact:
📧 sales@reservationsandsales.com
11. Cookies & Tracking Technologies
This Website uses cookies and similar technologies for:
Essential functionality
Analytics and performance monitoring
Advertising and remarketing (e.g., Google Ads)
You can manage or disable cookies through your browser settings.
For full details, please see our Cookie Policy.
12. Children’s Privacy
This Website is not intended for individuals under the age of 18.
We do not knowingly collect personal data from children. If such data is identified, it will be deleted promptly.
13. Third-Party Links
This Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.
14. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised “Last Updated” date.
15. Contact Us
For questions about this Privacy Policy or data protection:
Maldives Sales and Reservations Agent Pvt Ltd
📍 Ma. Zeeniyamaage, 1st Floor, Majeedheemagu 20286, Malé, Maldives
📧 sales@reservationsandsales.com